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Frequently Asked Questions

Do you ship Australia-wide?

Yes! We ship to all states and territories across Australia. Most orders are dispatched within 1–3 business days. Shipping times vary by location but are typically 3–7 business days.

What is your returns policy?

We accept returns within 30 days of delivery for items in their original, unused condition. Please contact us via the form below before sending anything back and we'll sort it out for you.

Will the 270 Plus Awning fit my vehicle?

The 270 Plus Awning is designed to mount to standard roof rack crossbars and side rails found on most 4x4s including Patrol, LandCruiser, Prado, Hilux, and Ranger. If you're unsure about fitment for your specific vehicle, get in touch and we'll confirm before you order.

When will sold-out products be back in stock?

Restocks depend on supplier lead times but we aim to restock popular items regularly. The best way to get notified is to sign up to our email list — we announce restocks there first.

How do I get in touch?

Use the contact form below and we'll get back to you within 1 business day. You can also follow us on Instagram @sunset_touring for updates and behind-the-scenes content.